Avaya ip phone busy signal

Avaya ip phone busy signal. Incoming call; indicates you have answered this call. The CM took approximately over 1hour and 40 minutes to reset the telephones, with a total of 11 telephones not reseting at all. So an upgrade to 11. Button Programming. The telephone system can include a connection to a loudspeaker paging device. Then go and buy a $10. J129. The poster also said to NOT use DIAL-->DialPaging, but instead use DIAL-->DialExtension. Save and reboot ip office. I was told you shouldn't assign an exten Apr 18, 2023 · Incoming calls ring in normally, but all outbound calls receive a fast busy. The only difference is that we have a PRI. Enter the password. No matter what number was dialed the phone would always come back with an engaged tone. Whenever the user is off-hook, they will be indicated as being busy regardless of call waiting or call appearance settings. Jun 15, 2007 · Since dawn has the advanced network license the hunt group calls should go through fine. up. 600. Mar 14, 2019 · We have just received a patch for this issue and will implement over the next few days. Automated Attendant – These can also cause the same results as “No Incoming Calls”. I have spent several hours trying to configure our IPO 500, so that users dialling an extension which is already on the phone receives either a busy tone, or goes straight to Voicemail. 0: Status: Published: Published date: 30 May 2017: Avaya -- Proprietary We would like to show you a description here but the site won’t allow us. Aug 22, 2005 · When Site B dials a busy external call, the call appears to drop or disconnect. Users can enable and disable Do Not Disturb (DND) from their phone, Avaya one-X® Portal for IP Office or Phone Manager. A quick test using my cell to call our main number and only 50% of the calls went through. 12, 20 channel PRI. 120 and also the Voicemail Pro client, Version 9. Nov 2, 2007 · This allows the president to call after hours and ring all phones to get in touch with anyone working late who may have triggered an alarm. 2. 12-15-2009 08:38 AM - edited ‎03-18-2019 10:56 AM. We have found, on a couple of recent installs, that the IP Office is defaulting all outbound routes to group 0. 2 (24_ I just added a station and it goes to a fast busy on picking up the receiver and cannot be called. Avaya Links. One extension is getting a busy signal when it is selected from an IVR menu, when dialing direct from another device at the office the user reports a ‘busy signal and then it hangs up after three beeps’. 10 fixed-feature keys for common tasks (e. dn-dst stands for Do not Disturb. Oct 16, 2012 · I am upgrading firmware on ip-telephones (avaya 9608's) a total of 80 telephones. The call is forwarded for the period defined by the hunt group's No Answer Time after which it returns to the hunt group if unanswered. I think some one has a button that can change the destination of the night service. Appendix: SMDR. Maybe watch monitor to see what the call says when you try and call the hunt group. Feb 15, 2016 · Busy Beacon Universal Online Indicator and Busy Light for Headsets and Phones, Works with Sennheiser, Plantronics, Jabra, VXI Recommendations Yealink BLT60 Busylight, Compatible with WH62 WH63 WH66 WH67 Wireless DECT Headset, MP50 USB Teams Phone Oct 4, 2018 · avaya-nortel, question. This document covers the Avaya Communication Manager 2. IP Office: When Using Page System, Recieve a Busy Signal. 2(11) VM Pro 4. Aug 18, 2015 · CIPC gives busy signal though its actually not. Press Select to choose Call Fwd Busy/No Ans. Apr 1, 2011 · On personal voicemail using VisualVoice, Busy appear but disapear after few seconds and we can listen voicemail. Due to the nature, we may not know if it fixes it for a week or so. #1 I’m an Avaya idiot - I have ZERO experience or expertise. Sep 14, 2011 · However call waiting doesn't give you the ability to pass two calls to the phone system so the 2nd caller can never make it to voicemail. In the AxC IP address field, enter the IP address of the server. Point 1 to voicemail leave and set it to the users voicemail. Dec 27, 2018 · 27 Dec 18 13:02. If this still persists change the Extensions and verify again it persists, if so you’ll need Nov 4, 2010 · Office Manager 6. 0: Status: Published: Avaya -- Proprietary Nov 19, 2018 · Procedure. Program short-code *78. Dial #404. Dial your Avaya Cloud Office Main or Local Number. The handset models are 9608 and it's only affecting hunt group voicemail, you can access user voicemail boxes i've used system status and Feature **266344). LINE 5 which is the pri is showing IDLE for all lines in the system status and In Service and 0 May 4, 2011 · 1) When I dial their DID from another office, I get a fast busy. 1, and the Avaya 4600 Series IP Telephone 1. Using your phone's dial pad, enter your pin, then press # (pound key). Reduce cost of deployment and ownership. Manager Menu Commands. runlun (IS/IT--Management) (OP) 15 Oct 14 04:31. If you run the release command on an object that is not busied out, the command stops. fernando1. The busyout command puts the object of the command in the maintenance-busy state. Don't push it unless you do not want to be bothered. Oct 29, 2020 · When the config opens, delete ALL of the Short Codes. We would like to show you a description here but the site won’t allow us. 3. 1 Admin guide. 8 and later, with limited information regarding previous and future versions. 0 for DHCP or a fixed IP Address within the same subnet as the IP Office MCIPADDR = IP Adrss of IP Office Instructions. This can result in the lines not clearing down correctly. Anyway, I have a user that when he picks up the phone the dial tone pulsates in and out almost like a busy signal but with a dial tone. If you receive a busy signal, continue with testing the line ports at the control unit . 420Hz). Avaya -- Proprietary. The phone displays "Number Busy" and a solid tone is played through the phones speaker. 4. Resolution. Go of-hook with the phone and leave off-hook. Jun 14, 2009 · The group's Ring Type must be Sequential or Rotary, not Collective or Longest Waiting. Browse our catalog. # it gives fast busy signal all time (though its not busy). • Make sure Do Not Disturb (DND) is turned off or disabled. I have checked the 2811 config and it seems ok. Options. Step 1: Create a translation rule. The issue occurs when the outside party disconnects the call before the end-user has a chance to do so. The user busy indication provided to programmable buttons and to user applications, is based on the monitored user's hook switch status. . The 9404 Digital Deskphone delivers what Everyday users need: 4 administrable feature buttons on three levels (total of 12 button positions), each with dual red-green LEDs to display status. 0(12) We have two receptionists who answer incoming calls from a huntgroup. 0 and try and call a hunt group it will say no advanced license and the call won't go through. We have a few folks in the office that have busy lights connected to their desk phones to alert their neighbors that they are on a call and to not disturb them. SomewhereinSC (SomewhereinSC) October 4, 2018, 12:35pm 1. A great teacher, does not provide answers, but methods to teach others "How and where to find the answers". I have built a h323 gateway between a CUCM 5 and an Avaya 8700 IP capable PBX and created the appropriate Dial Pattern however when I place a call I still get a busy signal when I dial the number. Mar 4, 2009 · Level 1. Reserve Last CA. Mar 30, 2020 · Within a Small Community Network (SCN), when dialing the system short code (*17 by default) from a remote IP Office site to access voice mail, the user gets a busy tone or Voice mail is just unobtainable. avaya. 3) The user can dial out without any issues. I rebooted the system and issue is still there. Press OK to turn call forwarding off if it is already on. voice translation-rule 10. If you dial the paging extension from inside the building with night service off all the phones ring Apr 3, 2010 · When u pick up the handset to dial out, u always get a bz signal the first time around, u have 2 hang up and dial again for the call to go thru another problem, when a customer calls, they automatically get a busy signal if one of the 4 lines is being used; in other words, all the lines need to be clear for a new call to pass thru. The phone displays Disallowed Lists. Enter the first telephone number. They have three call appearances, with the last one Busy Signal - Reserved CA / Priority Calls / Other Help Requested - Avaya: IP Office - Tek-Tips Dec 15, 2009 · Level 1. 05-01-2016 10:29 AM. May 24, 2006 · On the CCMAdmin page, select Feature - Voice mail - Voice mail port. The outbound calls go out normally at the DMARC from a tech's butt-set, but as soon as the lines are plugged back into the IPO all outbound calls get a busy signal. Incoming calls go to v Fast busy instead of dial tone - Avaya: IP Office - Tek-Tips Jan 30, 2019 · If unknown, place a call to a cell phone on each line and note the caller ID on the cell phone. To complete the transfer, press the Complete softkey. Over the Christmas and New Year period this has started to spread and I now have 4 phones that are doing the same thing. Has anyone come across this before or know Sep 26, 2013 · This morning I got called about a problem with the office phones. 0 or R8. The J100 is a desktop phone that uses the Session Initiation Protocol (SIP) to communicate with FreeSWITCH for call control. We have an Avaya IP Office, version 9. The first call is put on hold, and the recipient’s phone starts ringing. The phone transfers the call to the selected number. Put modern collaboration to work in your business. Jul 1, 2016 · Solution. The incoming call was hitting 2 vectors before being routed to the user with call-fwd enabled. 6. 1. Site A Line 1 receives a disconnect- cause code - release from Line 5. 4 which we are told the patch is built on but was not included in it due to the timing. pmcook (IS/IT--Management) (OP) 28 Apr 17 18:40. May 4, 2022 · Busy Indication - In Use. 154: IP Office Busy Tone Detection. Any help is greatly appreciated. Site B - 3 SCN IPO / linked with T1 5MB Dec 11, 2006 · Program the user part then program the extension part. the only reason for it to wait the 3000 ms is if there are further possible matches with more entries. When you hear the call waiting signal, you can switch between calls by pressing R. J139. On Hunt group voicemail using VisualVoice, Busy may or not appear and we are unable to listen call. Jul 17, 2014 · When a user makes an outgoing call they receive a pause for about 4-5 seconds, fast busy signal then dead air, I was able to capture one of the calls on the Avaya system status before the user hung up so I can identify if the call actually connected to the line (which it did, made sure the user was dialing 10 digits etc. Choose Queued. 2(14), and mostly 4610SW IP phonesif that helps. Then press 9 and you are into the main VM programming menu system. 1)where the customer wants to be able to dial 0 internally to reach the operator. Create one Auto Attendant. Aug 18, 2005 · it is not possible to return a busy signal to an analog line, if the line is physicaly free then it will ring. Selecting this option will A modern IP phone built for users who want essential voice features and personalization options. To turn call waiting on: Dial. Go to Step 6. This includes the following models. Missed call on your phone. There is only single ISDN trunk on site that is used for incoming/outgoing and it’s in service. Press Program and either dial #01 or use the up or down arrow buttons to scroll the display to Do Not Disturb and press Select. We are getting the same results as the customers equipment, a busy signal when dialing the short code. 0. 3 and now the customer is saying that their conference bridge is not working. Dec 4, 2019 · When dialing out - phone systems say "Calling: Waiting for Line" and when for incoming it is busy signal for all calls. your router. I've been able to track down a few Aug 15, 2017 · Communication Manager: Busy Indicators on 9650 IP phones with SBM24 don't extinuguish. Headset jack supports wide array of Jan 6, 2014 · Happy New Year to all. Apr 16, 2013 · 16 Apr 13 12:38. 00 single line phone from wal-mart. 50% were busy signal and My system: IP Office 500 V2 - v7. I have followed the instructions found on this community. But she can dial out without any problem. On closer inspection Monitor shows that Site A Line 5 received a disconnect - cause code - busy from the central office. Doc ID : SOLN237962: Version: 2. Hi. g. At any time just press 98925327. Avaya Support SiteAvaya LearningBlogsVideos & PodcastsKnowledge baseReport Product bugs. Listed below are the things you need to check or try in order to resolve and prevent this issue. Follow the procedures outlined on page 127 of the Maintenance Manual: Attempts to Access Voicemail from Remote IP Office Site is Unsuccessful Jun 11, 2018 · MERLIN 1030 3070 Plus 206 410 820, MERLIN LEGEND MAGIX Communications System, PARTNER, Spirit, IP Office with POTS lines: When one line is in use, outside callers get a busy signal Doc ID SOLN105110 May 29, 2015 · The receptionist claims when dialing the phantom user extensions it rings busy. The phone displays System Admin. 1608 ip phone pdf manual download. Do one of the following and then press the Call soft key : Dial the number to transfer the call. Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This feature prevents users from receiving hunt group calls and gives direct callers either voicemail, if enabled, or a busy signal. 4. Can someone with working equipment dump my config into their Avaya 9. External busy lamp. 1 software, standard POTS lines, and embedded voi Auto Attendant Issue - Incompatible or Busy Signal w/1416 Phones When Trying to Record AA Greeting - Avaya: IP Office - Tek-Tips Jun 8, 2014 · Licensing – Check if the licenses are active. Create the call flow - so a menu with timeout and 1. The problem is that the direct dial number gets a busy signal if the night service button is on. 3. IP500 has 1 card in it, a DS (1-8)with a PRI 1U daughter board. Any ideas? Apr 28, 2017 · Conference bridge busy signal. 5. to start. Also for: 1616. 27th September 2006 - Full PDF Text Version. At the List Number prompt, enter a list number 1 to 8. The Manager Application. Support for SIP and H. Note also that hunt group calls cannot be forwarded to another hunt group. Press the Team line key to transfer the call to the configured team button. An agent who was able to log in on Friday cannot today. The purpose of this Tech Tip is to explain what settings can be adjusted when the default busy tone detection settings are not compatible with the analog line. The button function is changed to Do Not Mar 26, 2009 · Currently I just get a fast busy signal and after a few seconds the call is disconected. So oddly enough the phone system here is having problems receiving incoming calls. All telephones are in a region (reg 10) so I run the command "reset ip-stations ip-phone ip-network-region 10". For more details please contactZoomin. The PRI settings on the IP500 where set to match those in the BCM: It does this by beeping every six seconds. 323 IP protocols help reduce infrastructure upgrade costs, and Avaya’s new Device Enrollment Services can significantly reduce You are also getting reports that people have been trying to reach you but only getting your voicemail. bsh. So take a look to the buttons of the users and see if i am right. AxC on Single server needs to be set as the IP address of the AAM, since this is a Single Server, we do not use the 127. Can you attach "debug isdn q931" traces of one incoming call, so we see what plan & type service provider is using and we can apply the same for outbound calls. If it is a new system, make sure your outbound group is set right in your dial codes. May 28, 2012 · When the number of the calls in queue reaches the programmed maximum, subsequent callers receive a busy signal. I have verified the button programming and that she is still a member of group 20. Jan 10, 2017 · If this is random and VM to Email works you have too many active calls, checking VM is an active call. From reading other posts, I have already set the following: Only 2 Call Appearance Keys. ROUTER - SWITCH. Thanks. Hi, I'm part of a network voice team in my company. Jan 12, 2008 · RE: Dialing out gives busy signal before it connects. contacts, history and message). Jun 30, 2004 · I just installed an IP Office 406 (R2. This happened to another agent last week and the solution was that I found that agents Sep 27, 2006 · The system default Busy Tone Detection settings are displayed in the System Tab. No one else in the office is having any issues. Enter the number to which you want to forward your calls. Bogen is connected to an ATA, it has to be turned off due to conitnous busy sound. 2) When someone in that office dials their internal extension, they get a fast busy also. 1 address, change to the physical IP address of the AAM server, restart Messaging, and test. This was from the 6. And I don’t believe the NIC in the Dell is the issue, as I have access to the WebGUI. Without selecting any search criteria, click the Find button. If your router has PoE port available, connect the J159 ethernet The power adapter is not required in this case. Then in VM Pro - right click the user, choose add start points. The phone does NOT have any ‘make busy’ or ‘DnD’ indicators Avaya Support Site Avaya Learning Blogs Videos & Podcasts Knowledge base Report Product bugs. In the busyout state: The system removes the Oct 23, 2009 · I did read another post on here that referenced Avaya Tek Tip #197 that said that UPAMs connected to an analog station port needs to be configured as IVR and NOT "Paging Speaker". To page the loudspeaker: 1. We have a challenge from a new customer, the resepsionist needs a visual signal to people waiting in the reception area thas she is in a phone call. The phone displays the Select a destination dialogue box. Configuration Settings. We have called AT&T and confirmed all 23 channels PRI lines are working fine and have green LED on the PRI port 9 / Line 5 on the IP Office card. Tried to take a trace on one of the extension via list trace however unable to see call hitting extension, took trace on trunk TAC and found call is coming to CM however CM is again dailing out Avaya Links. Call the person from the Contacts list or the Recents list. Alternatively using the up or down arrows, scroll to Button Programming and press Select. Site A - 2 SCN IPO / linked with T1 5MB or 10MB. Use pursuant to the terms of your signed agreement or Avaya Dec 1, 2011 · All of the phones have been rebooted. Busy Tone Detection Modes • System Frequency: This is the default setting assigned to the System Locale. Sep 13, 2010 · Thanks in advance! AvayaTier3 (TechnicalUser) 13 Sep 10 14:40. I have the extension setup on my 9608 phone and the red light is flashing for the user extension i have setup in button programming. 0, build 2 and have this one extension that shows busy and I feel like I am missing something. 2 through 3. Dial the extension number then press * (star key). Follow these procedures to troubleshoot the voicemail system=. Library. The IP Office supports two methods of releasing Apr 8, 2014 · On my office bench setup we are using a Viking Model PA-2A for the amp with an 8 ohm speaker on the paging horn terminals. It even says it was answered even though the extention never rings. If this is the same extensions and/or VM to Email does not work remove and re-add the mailbox, it may be corrupt, you will lose all un-checked VMs. Queue control applies to calls received on the following types of calls: DID’s, PRI facilities programmed for dial-plan routing, calls transferred from a VMI port, Dial-in Tie, Internal calls to a calling group and calls through the QCC’s Position-Busy Backup to a calling group May 5, 2015 · In Manager check if the . Avaya Cloud Ofice, you must first connect. It rings internally. At the Entry prompt, select a list entry 01 to 10. Search for the number in Contacts or Recents. J169. 14 Forward on Busy Jan 17, 2018 · Unable to receive incoming calls, outgoing is working. You want to confirm your ports are all registered with your CallManager - Look at the status column. Telephony Features. If you look in monitor on non advanced network license 4. In your working system (that you've backed up), delete the Short Codes that start with *8, and then import your binary. The first call is placed on hold. bin file working directory points to "c:\Program Files\Avaya\IP Office\Manager" In Manager Menu>Preferences enable BOOTP/TFTP server In the phone make sure that the ip addressing is as follows: Phone IP Adress = 0. Dial *78, you should hear yourself on the page port. I can see from the reports that the call is comming in and being forwarded to the proper extention. When pressing the log in button (programmed autodial *11 0020 3340), the agent receives a busy signal. I have looked a bit around on the web for such products, Algo makes soulutions for other Avaya The release command releases the maintenance object from the maintenance busyout server and puts the server back into service. If not, go to Step 3. Hi Everyone, I Currently have an issue with a rel 11 build 8 software with embedded voicemail, with that the voicemail box locks ups and says busy when you go to the voicemail on the phone. Officelinx 486 busy being sent back to ASM/CM for inbound call Aug 13, 2013 · 10 analog stations on multiple boards, when they go off hook they get a fast busy. • Single Frequency: The IP Office will expect the line provider to generate a single frequency disconnect tone (e. Getting "denial event 1372: Abbrv Dial list/entry inv D1=0x5cc D2=0x1dd1" when the set went off hook. Sep 2, 2009 · But if it works for a couple of days and then suddenly stop you ave a problem. The call doesn't show up in Call Status. Internal calls are working fine. May 8, 2002 · RE: Dialing 777 on VS mail rings busy? MattWray (TechnicalUser) 9 May 02 19:19. External posting: www. Issue. Busy to Further Calls. I'm not on site but it might be the "incompatible" avaya tone and she's mistaking it for a busy signal. Microphone is muted. Any thoughts? The icons of Avaya J169/J179 IP Phone look similar but Avaya J169 IP Phone has grayscaled icons and the Avaya J179 IP Phone has colored icons. Using the drop button Jun 9, 2014 · I've got a small number of IP Office sites that are a few years old w/1416 sets. I did an upgrade from 9. That will create the default AA Short Codes. This guide describes the configuration procedures required for the Avaya J100 Series IP Phone for interoperability with FreeSWITCH. Enter from 03 to 99 or press the corresponding button. 3 Just before Christmas I had an extension that could not dial an external number. The icons of Avaya J169/J179 IP Phone look similar but Avaya J169 IP Phone has grayscaled icons and the Avaya J179 IP Phone has colored icons. this problem occur in 2 different SCN Sites. Go into the VM system - "int 777" at the voice menu enter 99# for Admin functions and the default password is - 2537. To connect device to Avaya network J159 IP Phone power to. Hi, we had a power outage last week, after that overhead bogen system is continuously giving a busy noise. •If the system has a system password set, it is requested. By removing the 2nd vector from the call flow, and having the call route to x3300 in the first vector (with cov y) the call succeeds and is forwarded to x4511. Integrated, high-quality speakerphone. Export the offline config as Binary, checking only Short Codes. Mar 26, 2020 · 1. IPOfficeIreland (TechnicalUser) 13 Jan 08 08:03. 8 + 7 x's means the system will have an exact match when 8 diigts are dialled, likewise for 9 + 7x's. Oct 15, 2014 · MVPs. From the Phone Screen, gain access to the Features menu. I am running Avaya IP office version 5. Press the button to edit. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities. Mar 24, 2017 · Set the no answer time accordingly so the call has time to play the announcements before automatically going to voicemail. Home. Depending on the make and model of your phone, the key may be marked R (Recall), F (Flash) or H (Hook Flash). All are IP500 v2 w/R8. Page 4 22. 1. • Calls go straight to voicemail. I just tried creating a new phantom user on our system, forwarding unconditional to my cell phone and it works perfectly. connect phone to the page port (202). View and Download Avaya 1608 user manual online. The reports also show that the duration of the call was 00 sec for the duration. Apr 30, 2012 · Whenever an outgoing call is dialed on the IP500 with the PRI attached to it, once the dialing is complete, I get a busy signal; regardless of what number is dialed. Mar 23, 2009 · We are running the Avaya IP 500, with IP Office Manager Version 6. Preferred edition 9. • Phones are not ringing. com. We have some users on our IP Office that are only using the Avaya Communicator soft phone and would like this function as well. As he said either moved to a trunk that has multiple channels like SIP/T1/PRI or alternatively you can order additional analog trunks and have the CO set them up in hunt so that if the first line is busy Sep 9, 2015 · Set the no answer time accordingly so the call has time to play the announcements before automatically going to voicemail. One of our clients facing a weird issue with her CIPC. If you are using an Avaya Cloud Office-provided desk phone: dial *86 to access the Account Management Menu. Powered by Zoomin Software. When dialing it directly from my cell phone, I get one busy tone and it hangs up on me. Avaya Support Site Avaya Learning Blogs Videos & Podcasts Knowledge base Report Product bugs. Using Analog Phones on an IP Office System. J179. IP Office Basic Edition - Basic Edition Manager R11. Avaya desktop phones are designed to give your employees easy access to all that your Avaya UC platform or approved third-party UC platform can deliver. Below is the example to change it. If someone dials her extn. ACA - Implement IP Telephony -- ACA - Design IP Telephony. May 1, 2016 · In response to flores. ). English (US) English (US) Use the keypad to dial the number to which you want to transfer the call. English (US) English (US) General phone icons. 1 is in order and the patch applied. Outgoing call; indicates you have made this call. IP Office Phone. The device bootup. If the IPo thinks the destination is busy when the call is presented the line will "ring" but the IPO will ignore it when the destination becomes free. The server is attached to the same switch as most of the phones, the only difference being that the server is directly connected and the phones are in offices throughout the building so there is a lot more copper between them and the switch. To page the loudspeaker and calling group 1 extensions: Jun 18, 2008 · At this location all calls ring in to the receptionist (this place only has 1 phone number!)and she transfers the calls accordingly. Avaya has just released a sp1 for 11. ACS - Implement IP Office. Dial 70. If this never happens, remove the button. 03-04-2009 07:36 AM - last edited on ‎03-25-2019 07:48 PM by ciscomoderator. This will bring up all voice mail ports defined on the CallManager. Jan 20, 2020 · I checked DND and all the settings looked right. 0 IPO and test it to see if indeed the config is fine? Sep 26, 2005 · avayaconsultant (MIS) 3 Oct 05 08:22. Apr 6, 2017 · thread940-1776225. They say that if a bridge has 7 callers that new callers receive a busy signal when calling in to the bridge. English (US) AxC on Single server needs to be set as the IP address of the AAM, since this is a Single Server, we do not use the 127. 08-18-2015 07:35 AM - edited ‎03-17-2019 04:01 AM. Jun 17, 2011 · rider90 (TechnicalUser) (OP) 17 Jun 11 08:50. If you have a PRI or T1 and an analog card, they will all be on group 0. . Doc ID : SOLN310213: Version: 1. Please let us know here why this post is inappropriate. Reboot ip office. If the voicemail system happens to be offline, all of the calls directed to an automated attendant will receive a busy signal. nu jq si tw py sh ji tu uk ee