Outlook stuck in an mfa loop

Outlook stuck in an mfa loop. I experience the issue myself as well, every once in a while. Happens Aug 25, 2022 路 Go to Control Panel>User Accounts>credential manager>Windows Credentials, check if there’s any “OneDrive” credentials, if so, remove the credentials. Enter Description . Hello, I can't seem to login in to my multi-factor authentication (MFA) for my school account. 4. Control Panel > Credential Manager > Windows Credentials → Delete all credentials associated with 365 Dec 18, 2017 路 Thanks, trying not to sound like I’m being Debbie Downer, but… 馃檪 We can’t turn off MFA for users as it is a policy requirement. Enter this code to complete your sign-in. 1, I get into an infinite login loop. The Mar 25, 2020 路 Also, try this. I then get a message that says "Authenticating with Outlook", which goes away after 20 seconds and prompts me again for my password wherein the Authenticating loop occurs again. Delete teams cache: Delete files in following folders. The company has fairly strict security settings, but possibly any computer can connect all those programs to the Microsoft cloud. The problem is, Windows asks for re-login all the time, at least once a day. 1 Like. If that doesn't work, you can try the below steps: 1. Start Registry Editor by using one of the following procedures, as appropriate for your version of Windows: Windows 10, Windows 8. According to your description, seems you are the only admin in your organization, if the authenticator app cannot verify and it shows this account is no longer connected, the only way to resolve this issue is, disable MFA in your organization if there is any other global admins. Then go to File → Account and select sign out under the User Information. Go to myaccount. Hit 'Reset' and then. To check it, please click File > Office Account > Update Options > Update Now. AAD. When trying to get their organization email added back to Outlook, the application continually prompts for the password. 1, and Windows 8: Press Windows Key + R to open a Run dialog box. Sep 21, 2022, 11:31 AM. The account is an Exchange account. Users may experience a persistent login loop while attempting to access the Microsoft Office 365 tenant subsequent to performing a password reset via Okta. Signing in to Outlook on a web browser. xml -DisableDevelopmentMode -ForceApplicationShutdown. The alternative methods don't help either. Best, m Aug 30, 2021 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for yo&hellip; Jun 20, 2022 路 We don't use MS MFA in our organisation. To determine whether it is related to add-ins, please try starting Outlook in safe mode. 6. Set-AzureADUser -ObjectId <<guid>> -UserPrincipalName <<upn>>. Tick the box in File Explorer View tab to Show Hidden Files. Workaround…. Weirdly, for 1/2 day it worked fine after a system update, and then it lapsed back. Hit 'Repair'. I have the latest Office package. One option you can try is to clear your browser's cache and cookies, then try logging in again with your email and password. Apr 15, 2020 路 Uninstall and reinstall Microsoft Teams desktop version from user's computer. The password prompt appears for about half a second and disappears. 5. Microsoft Office 365 Dec 1, 2023 路 Step 1: Identify the Microsoft 365 account administrator. Right click the OneDrive icon > Settings > Account > Unlink this PC > Unlink this account 3. When the phone stays ideal for a while Outlook App will log out the user and will to authenticate to log back in. **. Add-AppxPackage -Register C:\Windows\SystemApps\Microsoft. Steps are: 1. They could refer Set up multifactor authentication for users May 2, 2018 路 Outlook keeps asking for password > MFA texts him a code > he enters code in Outlook > Outlook asks for password again. To resolve the issue, you could try the following steps: Verify that the users are properly synchronized between your on-premises Active Directory and Office 365. Exit Outlook. But I’ve seen instances where even that doesn’t work. After entering the password it does not pop up any window for entering code nor it sends the code to my mobile. If you've mistakenly made many sign-in attempts, wait until you can try again, or use a different MFA method for sign-in. Windows 10, Office 2016 (click to run version from our O365 portal). To do that, press Win + R and type Outlook. You could also disable MFA on the regular user’s account, and Jul 6, 2018 路 mikecote (MikeCMFA) July 6, 2018, 11:57am 11. Why does Outlook keep prompting for password; For affected versions of Outlook. If you're getting the Office 365 login loop in Firefox, just try deleting the cookies for office365. Click Next. Apr 28, 2023 路 It sounds like you stuck in a loop with MFA (Multi-Factor Authentication) for your Microsoft Teams account. My Authenticator recently stopped working properly. Reboot 4. Im the only one having this problem, other coworkers don't seem to have it, while also having MFA enabled on their accounts I've already…. Once signed out, select the sign-in link. If you cancel out of this process, Outlook goes into “Need password” and no email is received. 0\Common\Identity. The solution, as clued in by @spiceuser-4sa6o and others, was to delete the Windows Credentials: “6. They all show the same behavior and get stuck after choosing security key as MFA method. Mar 26, 2021 路 See here how to reset the PIN in Windows 10 when it will not work from Settings > Accounts > Sign In Options: Open Windows File Explorer using the file folder icon on your task bar. Only it is not working for Outlook. Today was the first time in about 2 months that I had the issue. After making the account, it takes me to the I am not a robot page, where I have to align a small animal figure so that the front figure is standing upright after moving the arrows multiple times to Oct 11, 2022 路 I have a user who punches in his email/password in Outlook, it takes it, sends him an MFA code, he puts that in, and then it goes back to asking him for his email/password… the loop is endless. Dec 19, 2022 路 Thank you for asking this question on the **Microsoft Q&A Platform. Open Control Panel>User Account>Credentials Manager>Windows Credentials>Delete all MicrosoftOffice16 and MicrosoftOffice15 credentials. Apr 9, 2024 路 For the past 6 weeks or so we’ve had an issue with External users getting stuck in an MFA loop. majorgrumpfish • 2 mo. If you have an older version of Outlook, change the Logon network security setting to Anonymous Authentication to fix this issue. Even if temporary disabled it has to go through a higher approval process. Steps: 1. I have tried clearing cache, clearing data, uninstalling and reinstalling Feb 19, 2020 路 1. Outlook stuck in an MFA loop Announced by AdamOCall 2017-12-11T11:40:05Z. Best Regards, Outlook stuck in an MFA loop Posted by AdamOCall 2017-12-11T11:40:05Z. Hope this helps, ----------. Cancel the operation. Sign out of Teams, go to Windows settings (cog) > Accounts > Email and Accounts and Access Work or School and ensure that only the account that you are using to sign into Teams is here. Then open Outlook and got my email. Click the "Needs Password" link in bottom-right of Outlook Window. If you cannot access your bios on your laptop, remove the main battery. ago. All Microsoft products show a Fix Account error, same with windows, and the only way to solve it is to effectively offboard the device. Please make sure your Outlook is up to date. So office365 redirects to the organisation page, I sign in and I am redirected back to office. Aug 13, 2020 路 Hi . Apr 30, 2020 路 Then you open only the authenticator and wait until Face ID has authenticated you and you can see your accounts. Sign in again. The app displays a two-digit number which is entered in and then the phone is registered. skilriki • 2 mo. This can be done in Azure Active Directory > Authentication methods > Require re-register multifactor authentication. iPhone 12 to iPhone 14. Under the Generic Credentials, delete the entries which contain "Outlook" or “MicrosoftOffice16" in its name, you can even delete all the entries if you like. Aug 11, 2018 路 I downloaded the Outlook app from the Play Store and provided my Hotmail address and password. live. Seem to be stuck in a loop here. Respond to the Microsoft Authenticator prompt on mobile device authorizing the login. 4 - Typed my password. Outlook b. This forces authentication via 365 instead of windows authentication. then search for the email address and delete the cache I deleted everything related to Microsoft, but this step was unclear. 2. But as I'm not logged in, I don't receive a request. Repair your Outlook data files. Company Portal 3. Despite the user's efforts to mitigate the issue, such as clearing browser session cookies and switching devices, the loop continues to persist. Add a work or school account - Login with the user's UPN for Teams. This will allow your O365 to use the windows user credentials to connect to Office365. Once added we then enable passwordless phone sign-in. microsoft. You can add the phone number to the user later with an admin account. exe in the search box, and then press Enter. I am unable to configure my email in MS Outlook. Open an incognito Windows in your browser, login into your Azure Portal, and repeat the process. Created on August 11, 2022. At first, it appeared to be users that had a Microsoft account (Outlook. Now try the login . Yahoo and Gmail and other mail sources work fine. Sometimes, browser extension causes that kind of issue. Enter password. BrokerPlugin_cw5n1h2txyewy\Appxmanifest. Install outlook and add account, which forced me to reinstall Company Portal and SMS authenticate myself. This issue occurs if the following conditions are true: Your email address differs from your user principal name (UPN). Aug 17, 2022 路 Estimated start time: August 17, 2022 9:46 AM. user: social-dev@cambiumnetworks. I feel like this issue is getting progressively worse as the fix used to be clearing the credential manager or if it was bad uninstalling the entire Office Suite, clearing all traces and reinstalling and Stuck in a Microsoft authenticator loop. Contact your IT department. 1. I tried to disable MFA because i don't need that crap on my account. So MFA reset workaround doesn't work. Type credential manager in the Windows search box to open the Credential Manager. Go to Start Menu - Settings - Accounts - Email & accounts. This loop will continue unless you don't approve the MFA prompt, and Nov 1, 2018 路 This allows me to set MFA for every user with no issues. Hope this helps. Signing in on other applications. This will bring up the MFA sign-in process. Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? Jan 29, 2020 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for yo&hellip; Oct 24, 2018 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for yo&hellip; Click on Start Free Trial and register a profile if you don't have one. This happened after I switched to a new phone. login url: https://cambiumnetworkstrial. Feb 20, 2022 路 To do this, go to https://portal. I am trying to create a new Microsoft account in outlook. In this situation, you have to manually enter your UPN in the Username field in the AD FS dialog box of your provider. Apr 12, 2018 路 Yeap, you describe it exactly and unfortunately we still don’t have an answer. I’ve tried various registry Mar 16, 2023 路 To resolve the issue if the SPN for the AD FS service is lost or corrupted on the AD FS service account, follow these steps on one server in the AD FS federation server farm: Seem to be stuck in a loop here. In fact if you just turned on MFA and you were not using MFA before you usually end up having to rebuild the profile and clearing the credential manager. I look forward to hearing from you. Help the next person who has this issue by indicating Dec 22, 2023 路 Resolving may vary by device. Also experiencing this issue with our W10 clients and have had a ticket open with Microsoft for several weeks to no avail. if you can't do this, get your IT department to reset your MFA. Happens multiple Jul 19, 2022 路 I just upgraded one of our users from Office 2013 to Office 365. I get two choices 1: Sign In 2: QR Code - I don't have the QR Code, and if I try Sign in - after entering credentials, it wants me to enter a code from the App. To rule out something in the computer I'm using, I have tried on 5 different computers in three different states. 7. Apr 9, 2015 路 This 100% works : The cleanest, fastest and painless way to install windows is : - Disabling all network features from the bios (wired card, wifi card and bluetooth card). After deleting the cached password, open Word and click File>Account>Sign in and enter your Office 365 log in credentials. For some A user with MFA will occasionally get stuck in a loop and will be presented with a blank window when trying to login to any MS app. Apr 11, 2020 路 I’ve just switched on Modern Authentication in Office 365, following on from Microsoft’s recommendation. com). I am facing an issue logging into my Microsoft (work) account. If, for example there are multiple ones with the same email address this could be causing the conflict. Teams c. Change UPN back to the federated domain. For example, for a Windows desktop device, modify the Date and Time settings and set the time to use the current time. I’ve tried a few reg entries, clearing credentials, app passwords, etc, but nothing consistently works. Aug 25, 2023 路 How to Fix Office365/Outlook login loop when using MFA. Microsoft Authenticator d. Both are affected in the same way in that Outlook is constantly asking for a username & password ( not using the modern authentication dialogue box ). We’ve had varying levels of success with all the workarounds mentioned here: clearing cred manager, re-launching Outlook on the client machine, etc. Type regedit. If I login to my microsoft account and click on Security Info / Update Info, I'm Aug 15, 2022 路 Sign out from Teams. They need to reset the MFA. This always happens to me when I change my O365 password. Click on the server in step 1. We were having the same issue on Windows 10 V 1703 and MS gave us a regedit that seemed to fix the issue (for us, on Windows 10 V 1703). I can log in to both through the web client. Azure MFA detects unusual activity like repeated sign-in attempts, and may prevent additional attempts to counter security threats. However I keep getting stuck in a loop. Would really appreciate help as currently my Outlook is not usable. This has put me in an unresolvable authentication loop. I was able to log in via another app and change the password, so if you only have one access point this may not work. Jul 21, 2022 路 To sign out, open any Office application, let’s say Word, click File>Account>Sign out. Jul 16, 2018 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for yo&hellip; Sep 21, 2020 路 This problem stared after MFA implementation on my corporate network. Microsoft Account creation stuck in verification loop. May 16, 2024 路 Stuck in Authentication Loop with Microsoft Authenticator and Microsoft Work Account. Close all Office Applications. Select the account that is registered for MFA, then scroll down until you see ‘Authenticator’. Step 2: Open the OneDrive settings and click “Unlink this PC” Sep 16, 2021 路 a. Add the following: HKEY_CURRENT_USER\Software\Microsoft\Office\16. Aug 11, 2022 路 MB. exe /safe, then click OK to open Outlook. DisableADALatopWAMOverride. Basically OneDrive, Outlook, Teams and Word/Excel/PowerPoint. However, when trying to add my work account on MS Authenticator app, these are the steps I go thru: 1 – Clicked on ‘Add work account’. 3. Most recently we had to rebuild the users profile. g. IMO this is not exactly a secure configuration, but it should eliminate the multiple popups. I’ve also looked into enabling modern authentication for our May 27, 2023 路 I am having the same problem BUT, I am the only user on this domain, and therefore the administrator of the MFA. com and sign-in with your office 365 Global Administrator account > Select Admin Center>On the left-Navigation pane, select Groups > Groups>Click on Add a Group. Dec 15, 2021 路 Stuck in Captcha verification loop. Delete cache credentials in the keychain access: Search for teams and delete everything Did this. com or Hotmail. We sign in to our Microsoft account by organisation login (on google). com. It’s broken Outlook. Every time I try, it asks me to approve the request. Aug 3, 2019 路 Outlook 2016 is stuck on Need Password. Edited by Vicente Salazar August 25, 2021 at 9:48 PM. If you are the only admin, unfrotunately nothing can be done other then calling the support desk and logging a call with Microsoft, please keep valid identity handy if you log a call to prove your identity. Apr 19, 2022 路 Fix a Stuck Office 365 Login in Firefox. I have a couple of PCs that access the system on the same account from Win 10. We are going to the security info page to add an authentication method (Microsoft authenticator app). > Choose Security Group from the type drop-down > Give the group a name. 1 and Win10 Dec 11, 2017 路 Clear the Windows Credential manager or recreate the users Outlook profile. It would be nice if it distinguished between your password and the app password. Then you open the Teams application and it should work again. Basically user have got Outlook mobile App and Microsoft Authenticator App on her phone. We can’t rebuild the Outlook profile when this occurs as our users have fairly large mailboxes so don’t want to do this each time. In Trusted site option > click on Sites button. Things I’ve tried: -Deleted Outlook profile -Cleared Credentials Manager -Opening Outlook in safe Nov 1, 2023 路 If you are an admin may contact phone support and ask them to escalate your issue to the data protection team. Install Teams and add account. Other external accounts seem to work fine. Windows 7: Click Start, type regedit. Feb 22, 2023 路 I'm using my (home) computer to connect to a company's Office 365. You also need to provide your subscription purchased information such as company name, billing information, phone number etc. Matthasaqq 161. Matt Blankenship1. If I go into Azure and look at sign-in logs… I can see all his sign-ins as being successful… but it’s not letting him into Outlook. 8. 2 - Of the 2 options (Scan QR code or Sign in) - I chose Sign in. Jan 3, 2022 路 1 answer. This helps to ensure that there are no more password loop issues, no loss of exchange connectivity and no other issues deploying mass autodiscover updates with MFA enabled. If you suspect someone else is trying to access your account, contact your administrator. You entered your email address in the User name field of the Accounts dialog box in Outlook 2016 for Mac. Then it was just Microsoft accounts. In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue. Aug 2022. Nov 2, 2021 路 Now, a very small percentage of those (around 12 devices) develop the above-mentioned issue after a few days. Another possibility would be to disable the MFA for the user with an admin account. Since I’m one of the guinea pigs in the ‘targeted release’, I get new versions sooner than our general population (mostly to figure out what new “features” to block through GPO). Things that work: 1. Click on Apply & Ok button. Select Options from the Jul 26, 2018 路 Steps to reproduce: 1. Prepare a file. We are on MFA and lately we are getting about 2-4 user per week out of 1400 with this issue with the only solution being recreating a new profile. However, when a user tries to sign in for the Search 'applications' to find and open 'add or remove programs' in your settings (using magnifying glass at bottom left) Search for and click on 'Office' then click on 'Advanced settings'. May 25, 2018 路 brianglaser (Brian92679) May 25, 2018, 3:40pm 9. It happened right Sep 21, 2020 路 This problem stared after MFA implementation on my corporate network. When clicking on fix account either nothing happens or the sign in window keeps popping up. Then upload your file to the system from your device, importing it from internal mail, the cloud, or by adding its URL. I was then able to go through the MFA sign-in process. Hello, We began using MFA last summer and it seemed to work perfectly up until the fall of 2019 (about the time we rolled out a conditional access policy). If the issue still persist, I need to collect below information from your side for further analysis. It's so frustrating that my phone keeps stuck in the loop between authenticator and Teams. Feb 27, 2020 路 Here's what we've observed: The user launches the SharePoint iOS app, which triggers the Microsoft Authenticator app to authenticate. go to security settings and change your MFA settings yourself. Add a work or school account to the user's PC. They are pretty up to date on everything, so they should Aug 14, 2019 路 Checking the Account in Word showed the correct authentication and subscription. Just my 2c - hopefully relevant :) Mar 1, 2022 路 When doing below steps, the okta server login got stuck in a loop. But for my other applications it send code and it works fine. Dec 11, 2017 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for you to enter your password. Essentially I am not using the Authenticator app, hope this helps someone. When this problem occurs, the message remains in your Outbox folder until you manually initiate a Send/Receive operation (for example, press F9 or select send or receive). To get the code from Outlook, open Outlook, select the circle in the top left, then the settings gear in the bottom left. Now there are a number of users that get prompted on their iphones to sign into their exchange account (built in iso mail). Reboot 6. Jul 20, 2020 路 Hi, What solved this issue for me was to open Word and a blank document. Select the tab to see your code and tap it to copy. We currently have a mixture of Win8. Best Regards, Prakash Give back to the Community. To do this, follow these steps: Exit Outlook. When I try to log into my work email, it says I need to use Authenticator to authenticate. com for a Microsoft Official Course I am teaching. ) are not correctly configured in your Azure AD tenant. Oct 3, 2022 路 Locked out of MFA: Endless loop. When you send an e-mail message in Microsoft Outlook, the message may remain in your Outbox folder as shown in the following figure. stuck in MFA loop. Normally, this would be the end of the process. Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc. Hi, I've recently enabled MFA on as a tenant, but now i'm having a problem logging in to the outlook desktop app. After the MFA prompt is approved the SharePoint app reappears, but immediately re-triggers the Microsoft Authenticator app to re-authenticate. Re-open app. If you are saying that they are getting multiple MFA prompts then this is an out of sync issue with the wrong code Feb 15, 2023 路 When I tap the option to use Windows Hello/Security Key the Outlook App seems to be stuck in a loop and nothing happens. But since Sunday, now these additional screens appear: Mar 29, 2023 路 Step 1: Start by resetting the user password and MFA options. The app shows that passwordless sign-in is enabled. office. Close Outlook and set the following registry key. While phone call, press "1" as a business email user and press "1" again as technical support. Feb 26, 2019 路 2. Microsoft response: When the MFA prompt appears on the phone, the user has to press, hold and DRAG DOWN the prompt, for the APPROVE / DENY buttons to appear (without switching to the MFA app) - here they can click approve and it will work. Go to: Settings -> Mail -> Add Account -> Microsoft Exchange. I've tried adding the account from Authenticator by clicking +. If you are not the admin: You will need to forward this article to your administrator for them to follow through the steps. Edit outlook stuck in an. Enter my Email: *** Email address is removed for privacy *** 3. Sep 21, 2022 路 Authenticator Stuck in Loop - Microsoft Q&A. Sometimes the problem just goes away after 10mins and sometimes (witnessed this last week myself) after the looping back through the password prompt a 3rd time we just closed the modern auth window without entering the password again and Outlook suddenly showed ‘Connected to Exchange’, it then updated with new Apr 12, 2018 路 We have been experiencing the exact same issue for months now. Click Add>Once the security group is created, navigate to the group and This loop occurs because Duo's responses to authentication requests are only valid for one minute, so if the server's time is too far ahead, it will see the response as expired once it arrives, causing the user to be prompted for authentication again. Click on Add button. - Installing windows from zero, following instructions. Go to the Microsoft account security page at Apr 30, 2020 路 Multiple USers stuck in MFA sign in loop. I've come across this issue many times in the past several years where Outlook or another Office application (Word, Excel, etc. Even when the app is open, nothing pops up. ~Z~. Open Control Panel, and then do one of the following: Jan 9, 2020 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for yo&hellip; Oct 24, 2018 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for yo&hellip; Dec 11, 2017 路 I can go to Windows Settings > Accounts > Access work or school and add an O365 admin account there. Jun 1, 2018 路 thomasbanaszak (tlbanas2) June 1, 2018, 1:01pm 10. Accept Answer and Upvote, if any of the above helped, this thread can help others in the Feb 19, 2020 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for yo&hellip; Oct 1, 2019 路 5. Symptoms. Close the Credential Manager and restart your Outlook. Endless loop once again. 3 - Typed my email when prompted. ) will continuously prompt the user to login over and over again. exe, and then press Enter. Choose the IDP initiated MFA server and try to login with credentials. okta. For the past two days I have tried to setup a new Microsoft account. Start the application and click on the SP initiated MFA server. Microsoft Office 365 When trying to add my work Microsoft Exchange mail account on my iPhone SE which is on iOS 14. If you’re an admin AND stuck in a loop: You will need to contact your service provider OR Microsoft directly explaining the issue. Scroll down to 'Reset'. The fix has been to disable modern authentication. Solved . I tried different MS Apps for Android (e. com and office. Reply. Copy & Paste Office 365 web portal URL link. Teams and Mobile Authenticator) and the corresponding web versions with Chrome and Firefox. Now, run the following command to Change UPN to managed domain. password: Removed. The login process asks for a code from the Microsoft Authenticator app, but the app itself requires me to log in before it provides a code. I believe the problem is related to using Face Id to open Authenticator in combination with enforced MFA and/or risk policies. Sep 6, 2023 路 Get-AzureADUser -SearchString <<email address>>. Issue definitely seems profile related. I have a work account (but I also have a personal account made by accident w/ the same domain, which I think I used for microsoft office) I am trying to set up a pin/face ID login and when I do, it says to open my authenticator app to approve. I try logging in and i'm stuck in some crazy MFA loop. Rearrange and rotate pages, add and edit text, and use additional tools. Use the Add New button. Also, at the time, that user did not have MFA turned on. We too have been seeing this more and more, all W10 on O365, although we use Okta as our MFA. . Ever since we enabled MFA for the user, they are getting constant prompts for Outlook App. I do not seem to have any way of logging on without using the Authenticator App, but cannot add the account to the app as you describe, so I am 100% stuck! Ironically, I somehow managed to reset the password to the account! Aug 22, 2023 路 As you have Work account, In this case the Good news is that your Global Admin or IT team can reset MFA or disable it. Oct 8, 2022 路 If you have support desk they will have to reset your MFA by following the steps here - howto-mfa-userdevicesettings. Feb 20, 2019 路 My client’s Outlook will only continuously ask for the password after MFA is enforced and Office. I have an issue with one of our O365 user accounts, that they are unable to sign into Outlook on any platform (macOS/Windows desktop client and web client in any browser on any computer) The desktop clients just keep coming back to ask for the password again and browsers get stuck in a redirect loop until there have been too many redirects. Using the Users login run Powershell. com has been logged in. But now i can't even admin login to turn Nov 2, 2022 路 So I'm stuck. This is not a panacea. Next, Update the password with the following command: Set-AzureADUserPassword -ObjectId <<guid>>. When the phone stays ideal for a while Outlook App will log out the user and will need to authenticate to log back in. show post in topic There was an option there to receive the code thru an email. Mar 4, 2021 路 Hi Everyone, We have started enabling MFA for some users and have noticed that Outlook (latest build from O365) is repeatedly prompting for password on some user’s computers. Jun 24, 2021 路 Has anyone else experienced Outlook 2016 stuck in an authentication loop when you have multi-factor authentication (MFA) enabled on Office365? The sequence is that Outlook displays the modern authentication screen for yo&hellip; Jun 21, 2018 路 Tried 2 accounts - same result, so more an Outlook issue than account issue. Another possible reason could be that the MFA settings for the affected applications (SharePoint, PowerBI, Forms, etc. Done. by ab ca pb sv ud ku ru kz hg