407 etr customer service. Print a pre-paid label: Highway 407 WebSite.

$9. 06 an hour. Highway 407 WebSite. On the road, we’re focused on helping drivers get where they need to go quickly and safely, and do this by innovating to find safer and more efficient ways of working. VEP Operator (3) Customer Service Representative (2) Software Engineering Co-op (1) Internship (1) Software Developer (1) Senior Java Developer (1) Customer Service (1) Data Entry Operator (1) Consultant (1) QA Analyst (1) Building Operator (1) Manager of Customer Service (1) Scrum Master (1) CSR (1) 407 ETR. Print a pre-paid label: Since 1999, 407 ETR has invested over $1. About 407 ETR. held that the 15-year limitation period that the 407 essentially gave itself was a violation of the two-year limitation period prescribed by the Limitations Act and could not apply to a customer who was a “consumer” within the meaning of the Consumer Protection Act. He has more than 25 years of business operations and customer service experience. This My Account & Paperless Billing Agreement (this “ Agreement ”) is between you and 407 ETR Concession Company Limited (“ 407 ETR ”) and governs your use of My Account and Paperless Billing Services. View the 2024 rate schedule by vehicle type below. e. Something went wrong! Try again My Account Log In. Payments will take up to 2 business days to process. Get instant trip reports and personalized alerts, review and pay your monthly statement, manage your trips and vehicles and call for roadside assistance. Full-time + 1. 407 ETR was awarded the first-ever New Canadian Commercial Technology/Innovation or Research and Development Award. Construction crews are currently busy at work on 407 ETR, adding additional lanes and making other enhancements to ensure that our customers have an enjoyable driving experience. Print a pre-paid label: 407 ETR Appoints Customer Service Ombudsman. IKEA. Did you forget your password? Create a new password by entering your email address associated with your account into the box below and clicking Reset Password. Print a pre-paid label: May 17, 2024 · The average 407 ETR salary ranges from approximately $44,623 per year (estimate) for a Customer Advocate I to $170,728 per year (estimate) for an Enterprise Architect. To provide a fast, safe and reliable customer experience on and off the highway. Employees in the customer service department began the strike after rejecting two contract settlement offers. Toll charge. 407 ETR also has a customer service centre where customers can open an account, pick up or exchange a transponder, or review their account. Zone 4: Highway 404 to Brock Road. Skip to Job Postings Highway 407, creating an influx of inquiries on customer service telephone lines. com 407 ETR was recognized as a global leader in the tolling industry and for implementing major customer service improvements, including: $110 million invested in customer service upgrades; Over $1. Apr 21, 2006 407 ETR recognized with prestigious customer service awards. 67 ¢/km) $9. As a result of this commitment to customer service, 407 ETR is the choice for 375,000 drivers each work day. abandoned calls to 407 ETR’s call centre is about 1 per cent, compared to benchmarks of between 3 and 4 per cent at other equivalent companies in North America. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Find job opportunites near you and apply. For the last eleven years, the call centre located in Vaughan has answered 80% of all calls in fewer than 30 seconds. 22. Print a pre-paid label: Highway 407 WebSite. to 8:00 p. Learn about 407 ETR Concession Company culture, salaries, benefits, work-life balance, management, job security, and more. Something went wrong! Try again Dec 11, 2014 · Writing in 407 ETR Concession Company Limited v. Maintain supplies and ensure work area is kept clean and hazard-free. Customer Service/Ballroom Co-worker - P/T 12-20 hrs. From 2000 to 2020, Mr. 6300 Steeles Ave W Vaughan, ON L4H Open until 4:30 PM For the last eleven years, the call centre located in Vaughan has answered 80% of all calls in fewer than 30 seconds. If you have a My Account, log in to deactivate it (under 'Account Settings'). The Ombudsman reviews and investigates a customer’s concern in an unbiased and impartial manner, ensuring the procedure is fair and reasonable to both the customer and 407 ETR, and that all 407 ETR’s policies are applied on a fair basis. com The company continues to win awards for excellence in customer service and innovation. Any references to “you” and “your” mean you, the customer, and “us” and “we” mean 407 ETR. Find out about the call centre, the customer service centre, the website, the invoices, the incentives and the account information. Email: Remember email. 407 ETR has extended its customer service hours on its toll free 1-888-407-0407 number from eight to 12 hours per day. Day, Edwards J. Once you’ve paid your balance, returned your transponder, and deactivated your My Account, you will only receive a bill if The estimated total pay range for a Customer Service Representative at 407 ETR is $42K–$48K per year, which includes base salary and additional pay. The average additional pay is $7K per year, which could include cash bonus, stock, commission, profit sharing issues or concerns related to customer service matters. In 1999, 407 International became the owner of the 407 ETR Concession Company Limited ("407 ETR") which is the operator and manager of the highway, which extends 108 kilometres east-west across the top of the Greater Toronto Area. 1, 2024. Come to our Dec 10, 2013 · 96% percent of customers report being satisfied with 407 ETR customer service. More. - See trips as they happen – get notified instantly with real-time trip reports*. Standards for customer service at 407 ETR are extremely high. Trip Charges. Something went wrong! Try again We are temporarily unavailable - 407etr. The 407 ETR Call Centre regularly has a large group of certified World Class Customer Service Representatives. ” -Nella Customer Service Representative, Customer Operations You may ship multiple transponders in one package if needed. Over the past several weeks, 407 ETR had You may ship multiple transponders in one package if needed. (16. Ira J. If you have ever driven on 407 ETR with a vehicle registered in your name, you already have an account number. We're sad to see you go, and hope you've enjoyed using Highway 407 ETR. My Account Log In. Belor Awarded $18 Million Contract to Widen Bridge Footings on 407 ETR. 407 ETR is committed to ensuring that people with disabilities receive accessible goods and services in a timely manner. The highway spans 108 kilometres from Burlington in the west to Pickering in the east. Balances shown do not reflect charges for travels since your last statement date. We are temporarily unavailable - 407etr. Monday to Friday + 1. The Company is owned by indirectly owned subsidiaries of Canada Pension Plan Investment Board (total While there are some differences between these two roads, you’ll still experience a seamless driving experience with just one bill and one transponder. May 14, 2006. The My Account is your one-stop destination for easy account management. The average Customer Service Representative base salary at 407 ETR is $21 per hour. Zone 1: QEW to Highway 401. Jun 13, 2024 · 407 ETR Salaries trends. Rates for travel on Highway 407 ETR are changing effective February 1, 2024. The average 407 ETR hourly pay ranges from approximately $4 per hour (estimate) for a Manger- People Operations to $60 per hour (estimate) for a Software Test Engineer . Nov 17, 2020 · The 407 ETR Call Centre is staffed by a large group of SQM-certified, “World Class” Customer Service Representatives. If you don't know your account number or have not yet received a bill, simply enter your licence plate and province/state and click Continue. John Galibert joined 407 ETR in January 2022 as the Vice President, Customer Operations. Canada Post will print a pre-paid label for you to ship back to us. How much does 407 ETR Concession Company - Customer Service in Canada pay? See 407 ETR Concession Company salaries collected directly from employees and jobs on Indeed. Please ensure you are not duplicating any recurring payments that were previously setup. com My Account Log In. Serving a customer base of just over 6 million accounts, representing over 103 million trips in 2005, 407 ETR’s Customer Service Call Centre receives payments, answers a wide variety of enquires, up-dates accounts and encourages customers to take advantage of promotions. Contact Us: Email. is the sole shareholder of 407 ETR and is owned by: Canada Pension Plan Investment Board (CPP Investments) through indirectly-owned subsidiaries (50. Incurred travel expenses (i. Learn how 407 ETR provides fast, safe and reliable customer service to motorists on the highway. Part-time. 407 ETR is also responsible for customer service, tolling and billing for provincially owned Highways 407, 412 and 418 (collectively Highway 407). 407 ETR Jul 4, 2024 · Saving time is now easier than ever with the 407 ETR app. Zone 2: Highway 401 to Highway 427. Please review the payment details below and verify that the information is correct. Something went wrong! Try again Mission. Revenues collected by 407 ETR for Highway 407 are passed on to the Government of Ontario. Your account number can be found in the top right corner of your bill. The average additional pay is $3 per hour, which could include cash bonus, stock, commission, profit sharing or tips. Aug 29, 2014 · 407 ETR is barrier free – with no congestion causing toll booths. You may ship multiple transponders in one package if needed. Woodbridge,ON. On Highway 407 ETR, we offer peace of mind and a fast, safe and reliable trip. 142 salaries for 102 jobs at 407 ETR in Toronto. With a Transponder. Email: May 6, 2009 · In January 2009, 407 ETR achieved ISO 9001:2000 certification by demonstrating it has a world-class quality management system in place to provide service that meets or exceeds international standards. Please call us at 1-888-407-0407 during regular business hours. 407 ETR. Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area. m. Get in the driver’s seat. The average Customer Service Representative base salary at 407 ETR is $45K per year. Receive complex high priority customer issues and determine investigation requirements to resolve the identified customer concern (s) •Identify, Investigate & bring forward service issues. Breakdown of trip charges with and without a transponder. •Identify and articulate the details of any unusual or emerging trends or issues to Dec 30, 2016 · 407 ETR is the winner of multiple Service Quality Measurement Group awards for Call Centre Excellence and Leadership, including, First Call Resolution (the industry’s most vital indicator), and Best Practices. Highway 407. To support customer service excellence, 407 ETR has invested over $110 million in upgrades to customer service and the call centre. Open until 4:30 PM (905) 265-4070. Salaries posted anonymously by 407 ETR employees in Toronto. Posted 24 days ago ·. 407 ETR continues to appreciate customer loyalty as part of its “ETR Rewards” customer loyalty program. Options to return your transponder: Show the 407 ETR Return ID at Canada Post: Take your transponder, ready for delivery, to your nearest Canada Post and reference 407 ETR's Return ID: PR576257. 1 2. Bilingual Customer Service February 22, 2012. To proceed click the 'Process Payment' button below. Once you’ve paid your balance, returned your transponder, and deactivated your My Account, you will only receive a bill if Reviews from 407 ETR Concession Company employees about working as a Customer Service Representative at 407 ETR Concession Company. 407 ETR currently receives 50,000 calls each month. We will continue to ensure compliance to the AODA – Customer Service Standard, through regular reviews of our processes and internal audit processes to We're sad to see you go, and hope you've enjoyed using Highway 407 ETR. Responds to many applications. • Save money on every trip by using a transponder. My Account is your one-stop destination for easy account management. mileage and Hwy 407, to offices other than Vaughan). Over $110 million has been invested to ensure excellent customer service and the average wait time when calling into the 407 ETR Call Centre has been under 30 seconds for the past 8 years. Zone 3: Highway 427 to Highway 404. Step. While there are some differences between these two roads, you’ll still experience a seamless driving experience with just one bill and one transponder. An appointment is required, 48 hours in advance and one of our Customer Service representatives would be happy to assist you with booking an appointment at our Head Office. Directions Advertisement. In the past two years, 407 ETR has taken a number of steps to improve customer service, including: • Hiring over 220 customer service staff to manage and resolve customer questions. 18 billion spent on building 428 kilometers of new lanes and ramps in record time; The launch of ETR Rewards, an innovative $40 million loyalty program My Account Log In. , Monday through Friday. 407 ETR is informing customers how to access the services they need most as a strike by the Canadian Auto Workers Local 414 (407 ETR customer service staff) began today. Return your transponder. Respond to customer complaints/issues from claimants and assessors. Something went wrong! Try again To open an anonymous account, you must visit 407 ETR's Head Office. Website. com Browse 17 407 ETR CUSTOMER SERVICE jobs from companies in WOODBRIDGE, ON, Canada that are now hiring. Customers may now call from 8:00 a. Customers have many account options such as paperless billing and pre-authorized payment. To close your account: Pay your full balance. 2 billion to construct and maintain the highway. Browse 41 407 ETR CUSTOMER SERVICE jobs ($15-$24/hr) from companies with openings that are hiring now. At 407 ETR, we’re proud to live our corporate values of excellence and integrity. Without. I have ongoing support from my leaders and we’re always learning and motivating one another for success. . Pay your bills, set up pre-authorized payments, update your details, get access to exclusive offers and more. At IKEA it’s all about our customers, and in Customer Relations we build and retain long…. French not required. 407 ETR Customer Service Centre. Payments will be processed as separate transactions for each account selected. 2012 highway improvement projects include: Median work completion between 407 International Inc. Galibert held positions of increasing responsibility in 407 ETR’s customer service department, and in 2018, was promoted to Senior Director, Customer “At 407 ETR, we’re constantly looking for ways to improve our customer’s experience. Vaughan, ON. Feb 2018 - Present5 years 8 months. This Agreement, together with For the last eleven years, the call centre located in Vaughan has answered 80% of all calls in fewer than 30 seconds. R!2R!!!! Over!the!pastseveral!years,!407!ETRhas!invested!over!$110!million!into!call!centre!systems!and! upgrades!to!ensure!an!excellentlevel!of!service!is!maintained For the last eleven years, the call centre located in Vaughan has answered 80% of all calls in fewer than 30 seconds. Important: New toll rates schedule beginning Feb. 271km @ 56. Over $110 million has been invested to ensure excellent customer service and the average wait time when calling into the 407 ETR Call Centre has been under 30 seconds for 8 years. com Highway 407 WebSite. 407 ETR implemented the AODA – Customer Service Standard in 2011. Active 7 days ago. Hybrid work in Concord, ON. • You need one transponder for each vehicle you plan to drive on Highway 407 ETR How you use the transponder •We’ll register your transponder with the vehicle and licence plate number you give us in this application. 01%); Contact Us: Email. 407 International Reports First Quarter Results 407 ETR Announces 2014 Rate Schedule Standards for customer service at 407 ETR are extremely high. Find job postings near you and 1-click apply! 407 ETR is hiring customer service representatives! If customer service is your passion and you want to work for a certified, world-class call centre, then this opportunity is for you. $19. This is an application to lease a transponder from 407 ETR. Nov 16, 2023 · The estimated total pay range for a Customer Service Representative at 407 ETR is $20–$23 per hour, which includes base salary and additional pay. Highway 407 ETR Highway 407 ETR is located in the Greater Toronto Area (GTA) in Ontario, Canada Contact Us: Email. May 8, 2024 · Interviews for Top Jobs at 407 ETR. $60,000 a year. Apr 23, 2014. In 2010, 407 ETR was recognized by the Intelligent Transportation Systems Society of Canada for its vehicle fingerprinting system. hv bq sm do dc ty xe ie uu ze